Best Cloud Backups, Data Recovery and Disaster Recovery Planning near you.
Dial a Nerd (aka Dial a Geek) is trusted by businesses in Auckland, Pukekohe, Hamilton and across NZ – secure, fast and affordable protection.
Protect what matters:
Secure backup and fast data recovery for business and at home
The last time a client's data got wiped, we had the client up and running again in less than 1 hour!
Don’t wait until it’s too late. Call us now on 09 238 2560 or visit us at 6 Cape Hill Road, Pukekohe for peace of mind and expert support.
Your data is vulnerable
93% of clients who came to us after data loss had their files successfully recovered, and those using our cloud backups didn’t lose a thing.
Data loss can strike at any time, whether it’s a hardware failure, accidental deletion, or a ransomware attack. That’s why Dial A Nerd offers secure cloud backup solutions and professional data recovery services tailored to your businesses or home office anywhere in Auckland, Pukekohe, Hamilton and NZ-wide.
We've successfully recovered deleted or failed data for 93% of our clients in the past year.
We can recover files from hard drives, laptops, external storage, and even corrupted or partially damaged systems. Our cloud backup services keep your data safe, encrypted, and automatically synced, so you’re always protected – no matter what happens.
Don’t wait until it’s too late. Call us now on 09 238 2560 or visit us at 6 Cape Hill Road, Pukekohe for peace of mind and expert support.
Alpine Printers & Printing.com @ Alpine Graphics have used Dial A Nerd NZ for a while now, they are a great company to work with. The team at Dial a Nerd have sorted out all our backups, so we dont need to worry any more, with these back up done, we have used their Data Recovery services, which is worth every penny and a blessing!! We have also got them to load all our files to the cloud using their Cloud Services, steam lining everything for easy access to work from anywhere. We also have them doing our email hostings. They are always just a phone call away when ever you need help!! They are amazing, Super knowledgeable, professional and friendly. I would highly recommend giving them a call!!
Huge thank you to Mark at Dial A Nerd Pukekohe for taking the time to offer advise and information for my laptop backup issue. Mark was very patient and went out of his way to provide last minute assistance.
Ever needed Data Recovery, Hard-drive Recovery or thought about Disaster Recovery Planning and File Restoration after Ransomware?
60% of businesses that suffer major data loss without a recovery plan close within six months — that’s why over 90% of our clients now rely on managed backups and disaster recovery planning.
We all hope it won’t happen to us, but it can. Whether it’s a hardware failure, ransomware attack, accidental deletion, fire, theft or sabotage, the result is the same: your critical files could vanish in seconds.
That’s where data recovery, file restoration and hard-drive recovery services become vital. These aren’t just technical tasks, they’re lifelines for your business continuity.
With a proper managed backup and disaster recovery planning, your systems and data are protected against the unexpected. Even if the worst happens, you can bounce back fast, minimising downtime, stress and lost revenue.
Cloud Backups (Managed)
99% of our managed backup clients have never lost a file, because we monitor, test, and secure their backups every day.
No more need to change backup drives - in fact, you don't need to worry about backups ever again! With our fully managed backup and disaster recovery solutions we have your data protected. We monitor your backups for you.
We offer a full range of cloud-based backup and disaster recovery solutions for individual computers, physical and cloud-based servers
Contact us on 09 238 2560 or visit us at 6 Cape Hill Road, Pukekohe, to find out which backup and/or disaster recovery solution is right for your business or home.
FAQs
Q: Can you recover lost data?
A: Yes, in many cases lost data can be recovered, particularly if the storage device hasn’t been damaged or heavily used since the loss.
Common causes of data loss include accidental deletion, formatting, software crashes, or system corruption. If caught early, recovery software can often retrieve lost files successfully, especially from hard drives, USB sticks, or memory cards.
However, the more a device is used after data loss, the more likely new data will overwrite what’s been lost, reducing your chances of successful recovery. For critical data, switching off the device and consulting a specialist increases your odds.
Q: Can data always be recovered?
A: No, data cannot always be recovered, but in many cases, partial or full recovery is possible depending on the extent of the damage.
If data has been overwritten, storage components are physically destroyed, or encryption keys are lost, recovery may be impossible. However, in most common scenarios like accidental deletion, software corruption, or mild physical damage, data can often be retrieved.
The likelihood of success increases if the device is powered off after data loss and not used until recovery attempts are made. Every case is different, and a proper diagnostic is usually needed to determine recoverability.
Q: How much does data recovery cost?
A: Data recovery costs can range from $150 to over $3,000 depending on the complexity of the issue and the type of device involved.
The price is primarily determined by the type of failure: for example, software-based recoveries (where files have been deleted or lost through corruption) are generally on the lower end of the scale. In contrast, physical damage, such as a failed hard drive or water-damaged phone, usually requires specialist tools, lab time, and donor parts, which significantly increase the cost.
Prices may also vary depending on turnaround time, drive size, encryption, and whether replacement hardware is required. Many service providers offer a free initial assessment to determine whether recovery is likely and what it will cost before you commit.
Q: What is cloud backup and how does it work?
A: Cloud backup works by automatically copying your selected files or system data to a secure, off-site server (the cloud) using an internet connection.
Once set up, the backup software monitors for changes and updates your cloud storage accordingly, either in real-time, hourly, or on a scheduled basis. These backups are encrypted during transmission and storage to keep your data secure.
In case of accidental deletion, system crash, or lost hardware, you can log into your cloud backup account and restore your data to a new device. It’s a hands-off, reliable way to protect important files without relying on physical hardware.
Q: Where are cloud backups stored?
A: Cloud backups are stored in secure data centres operated by cloud service providers, often across multiple physical locations to ensure redundancy and availability.
For example:
- iCloud stores data on Apple’s servers, some of which are hosted on third-party infrastructure like AWS or Google Cloud.
- OneDrive stores data in Microsoft’s global data centres.
- Google Drive uses Google’s infrastructure worldwide.
Although the term ‘cloud’ sounds abstract, your data is physically stored on encrypted servers in locations like Australia, the USA, or Europe, but always accessed via the internet from any device you authorise.
Want to learn more?
To find out more about Data Recovery, Cloud Backups or Disaster Recovery Planning, see our FAQs page or give us a call on 09 2382560
Looking for more ways we can help?
Visit our IT Services page to explore everything we offer, from computer repairs and remote IT support to data recovery, VoIP cloud phone systems, AI integration for businesses, custom-built Apps and software, cloud computing, servers, office-365, Search Engine Optimisation and more.
Curious about the state of IT in New Zealand? Take a look at our Surprising IT Statistics page for some surprising insights into how businesses are using technology today.
Learn more about us, read real customer reviews, or head back to the Dial a Nerd home page.
Ready to talk? Contact us today — we’d love to help.