Cloud Backups, Data Recovery & Disaster Recovery Solutions – Serving Pukekohe and Across Franklin

A: Yes, in many cases lost data can be recovered, particularly if the storage device hasn’t been damaged or heavily used since the loss.
Common causes of data loss include accidental deletion, formatting, software crashes, or system corruption. If caught early, recovery software can often retrieve lost files successfully, especially from hard drives, USB sticks, or memory cards.

However, the more a device is used after data loss, the more likely new data will overwrite what’s been lost, reducing your chances of successful recovery. For critical data, switching off the device and consulting a specialist increases your odds.

A: No, data cannot always be recovered, but in many cases, partial or full recovery is possible depending on the extent of the damage.
If data has been overwritten, storage components are physically destroyed, or encryption keys are lost, recovery may be impossible. However, in most common scenarios like accidental deletion, software corruption, or mild physical damage, data can often be retrieved.

The likelihood of success increases if the device is powered off after data loss and not used until recovery attempts are made. Every case is different, and a proper diagnostic is usually needed to determine recoverability.

A: Data recovery costs can range from $150 to over $3,000 depending on the complexity of the issue and the type of device involved.
The price is primarily determined by the type of failure: for example, software-based recoveries (where files have been deleted or lost through corruption) are generally on the lower end of the scale. In contrast, physical damage, such as a failed hard drive or water-damaged phone, usually requires specialist tools, lab time, and donor parts, which significantly increase the cost.

Prices may also vary depending on turnaround time, drive size, encryption, and whether replacement hardware is required. Many service providers offer a free initial assessment to determine whether recovery is likely and what it will cost before you commit.

A: Cloud backup works by automatically copying your selected files or system data to a secure, off-site server (the cloud) using an internet connection.
Once set up, the backup software monitors for changes and updates your cloud storage accordingly, either in real-time, hourly, or on a scheduled basis. These backups are encrypted during transmission and storage to keep your data secure.

In case of accidental deletion, system crash, or lost hardware, you can log into your cloud backup account and restore your data to a new device. It’s a hands-off, reliable way to protect important files without relying on physical hardware.

A: Cloud backups are stored in secure data centres operated by cloud service providers, often across multiple physical locations to ensure redundancy and availability.
For example:

• iCloud stores data on Apple’s servers, some of which are hosted on third-party infrastructure like AWS or Google Cloud.
• OneDrive stores data in Microsoft’s global data centres.
• Google Drive uses Google’s infrastructure worldwide.

Although the term ‘cloud’ sounds abstract, your data is physically stored on encrypted servers in locations like Australia, the USA, or Europe, but always accessed via the internet from any device you authorise.

Want to learn more?
To find out more about Data Recovery, Cloud Backups or Disaster Recovery Planning, see our FAQs page or give us a call on 09 2382560