About Dial a Nerd - Our Team, History and Values
Our Team
I joined the Dial a Nerd crew in July 2025 to bring that big-corporate expertise to the small business world. Whether I’m migrating a client to the cloud or building a digital fortress for their cybersecurity, I focus on practical, stress-free solutions.
Originally from Kuala Lumpur, I traded the tropical heat for the kiwi life at age 8 and have called New Zealand home ever since. My IT journey started in the fast-paced world of hospitality and large-scale corporate tech, where I learned that being a 'Servant Leader' means putting people first."
For me, good IT isn’t about overengineering, it’s about making sure technology genuinely supports the people using it every day.
I bring hands-on experience across Microsoft 365, Azure, and Modern Workplace technologies, with a background spanning enterprise environments, managed services, and project-based consultancy.
With a calm, practical approach, I focus on solutions that are easy to manage and built to last. "
I originally joined the company in January 2008 as manager and part owner. For 10 years I had the privilege of providing hands-on Business and Home IT support across Franklin and the wider region.
After stepping away for a period to focus on family, I’m now back on board, fully committed to leading the business forward and supporting our customers once again.
Our History:
Over 85% of our clients have been with us for 5 years or more, because we put people first and deliver IT support they genuinely trust.
We’ve been solving IT problems in NZ since 2003, and we still work with some of our very first clients! At Dial a Nerd, we’re committed to delivering the best IT support for your business or home office, proudly serving Pukekohe and the Franklin district with care and consideration.
We're passionate about setting the standard in business IT. As industry leaders, we provide dependable, top-tier solutions at fair and transparent prices. Our friendly, knowledgeable team is always here to answer your questions and help you find the right support for your needs.
Previously trading as Source Computer Services (since 2003), we merged with Hard Wired Services in 2019 and rebranded as Dial A Nerd. While the name changed, our core values remained the same – with a renewed focus on building closer relationships with our customers.
Thanks to our depth of experience and commitment to excellence, we’ve earned a strong reputation for delivering trusted IT support to small and medium-sized businesses.
Our Values:
Teamwork:
We make it our business to know you and your business. We work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and challenges. We are committed to your success.
Customer Service:
At Dial A Nerd our customers always come first and you can expect us to go the extra mile for your business. Superior customer service is the hallmark of Dial A Nerd. We are proud to serve you and work hard to earn your business.
Excellence:
With us you'll receive the kind of quality and service you expect from an industry leader. Our company is always evolving as the needs or our customers change and as new opportunities are created in the market. You can rest assured that, working with us, you will enjoy the latest services, technology and developments in the industry.
Whether you need high performance business hardware solutions, or a basic home computer solution, we custom build complete solutions to suit your individual needs. At Dial A Nerd, our goal is to provide you with courteous, expedient, professional service of the highest calibre.
Please visit our services page for an overview of the products and services we could provide to you and your business.
Call our team at 09 238 2560, email support@dialanerd.nz or click here to schedule your free no-obligation IT consultation!
FAQs
Q: Why is Dial a Nerd considered one of the best IT companies in Pukekohe?
A: We combine 20+ years of experience with friendly, knowledgeable staff, transparent pricing and a customer-first approach. Our free consultations help businesses find the right solutions without pressure.
Q: Is Dial a Nerd the same as Dial a Geek?
A: Yes. Dial a Nerd is also known as Dial a Geek. We previously traded as Source Computer Services and merged with Hard Wired Services in 2019, rebranding while keeping our core values.
Q: Do you provide support for home offices as well as SMEs?
A: Absolutely. We tailor our IT support to suit solo professionals, home offices and small-to-medium businesses, both onsite and remotely across New Zealand.
Q: How do I book a free IT consultation?
A: Call us on 09 238 2560, email support@dialanerd.nz or complete the consultation form on our website. One of our experts will schedule a no-obligation session to discuss your needs.
We are proud partners of:
