Cloud Phone Systems (VoIP) – Best serving near you in Auckland, Pukekohe & Hamilton
Cloud Phone Solutions for Business
What are the benefits of a cloud phone system (VoIP) for your business? - Every single business we've switched to a cloud phone system has stayed with it, no one’s gone back to a traditional phone system! Cloud phone systems (VoIP - Voice over Internet Protocol) offer crystal-clear call quality, lower monthly phone bills, flexible call routing, and the ability to work from anywhere, ideal for modern businesses of any size. You can scale easily as your business grows, integrate with tools like Microsoft Teams, and manage calls across multiple devices without costly hardware.
If you're ready to upgrade your communications, we're here to help. Call 09 238 2560 or visit us at 6 Cape Hill Road, Pukekohe for a no-pressure chat about VoIP systems and how they can work for your business.
Cloud Phone VS PBX
Cloud phone systems (often known as VoIP) are a superior alternative to terrestrial Private Branch Exchange (PBX) software and server systems for your office.
VoIP stands for Voice over Internet Protocol. This refers to the cloud-based hardware and software systems that enable telephone calls by sending voice data over the internet.
Cloud phone switchboard and VoIP solutions are cost effective to set up and easily scalable, with a pay-per-user setup and hardware, maintenance and service provided by a third-party offsite.
Cloud Phone - Keep Costs Lower
Well, in this instance, it really does, both literally and figuratively. Switching to a cloud phone will cut costs on both local and international calls – a big plus particularly with the rise in popularity of remote working.
The VoIP space is competitive, which means that providers need to keep costs lower to stay in the game and remain attractive to consumers. To users, that translates to lower costs per minute than using a landline. And, quite simply put, all businesses need to save money somewhere, don't they?
Cloud Phone - Pay Per User
With a cloud phone you simply pay for the number of users that you have. What's more, those users don't all need to be in the same office, they can be based anywhere in the world. As your company changes, you can easily add or remove unique users from your subscription, allowing you to quickly scale your system to suit your business.
Cloud Phone Systems don't require additional hardware
All you really need is a fibre or fast internet connection. Beyond that, there's no need for you to buy or maintain any server hardware. Any hardware that is needed is handled by us and our offsite Nerds who get all of that hassle out of your hair.
Work anywhere with Cloud Phone Systems
Changing to a cloud phone makes things a bit easier. You can have offices all over the world without having to lay any physical foundations. Cloud phone telephony makes remote working far easier.
You can work anywhere that has an internet connection, which is most places nowadays. IP calling can be used via laptops or smartphones, so you can make and receive calls from your favourite coffee shop or have your switchboard based in your dining room, if you like.
Call in the Dial a Nerd experts for your new Cloud Phone
Moving your phone system into the 21st century is (funnily enough) as easy as making a phone call, or sending an email.
Dial a Nerd has a dedicated customer support team to answer any questions you might have about making the switch to VoIP. And once you sign up, the support team will continue to be there for you all day, every day.
Dial a Nerd is a complete IT support company that takes care of all your computer and tech-related maintenance, network support, computer repairs and sales. We'll manage your cloud-based VoIP calling, cloud backup services and all the other important tech you simply don't have time to think about.
Dial a Nerd also creates cloud-based software for point of sale, project management, quoting and invoicing and even timesheets. Get in touch today and we'll get one of our qualified nerds on the case for you.
FAQs
Q: What is a cloud phone system?
A: A cloud phone system is a business phone service that runs over the internet instead of traditional copper lines.
It allows you to make and receive calls using desktop apps, mobile phones, or physical handsets, all connected via a secure online platform.
Features often include voicemail to email, call forwarding, IVR menus, call recording, and integration with CRMs or Microsoft Teams. Because it’s cloud-based, you don’t need on-site hardware, making it ideal for remote teams and multi-location businesses.
Q: How does a cloud phone system work?
A: A cloud phone system works by converting voice into digital data and transmitting it over the internet using VoIP (Voice over IP) technology.
Instead of relying on fixed phone lines, it connects to secure servers hosted by a provider. You can use it on your mobile, laptop, or VoIP desk phone.
Calls are routed through the cloud provider, which handles everything from call quality to voicemail and system updates. It’s flexible, cost-effective, and easy to scale as your team grows.
Q: What is the difference between VoIP and cloud-based phone system?
A: VoIP (Voice over Internet Protocol) is the technology that allows voice calls over the internet, while a cloud-based phone system is a complete solution built using VoIP, including call routing, voicemail, mobile apps, and more.
Think of VoIP as the engine, and a cloud phone system as the whole car.
A basic VoIP setup might just let you make internet calls. A full cloud phone system manages users, extensions, reporting, integrations, and business-grade call handling, all hosted remotely by a provider.
Q: Do I need special internet for a cloud phone system?
A: You don’t need a special internet connection, but you do need reliable, high-speed broadband with low latency for good call quality.
Fibre or business-grade wireless broadband is ideal. A typical call uses only 100 kbps per user, but consistency matters more than speed.
If you're running multiple cloud phones, consider:
- Enabling Quality of Service (QoS) on your router
- Using wired (Ethernet) connections where possible
- Prioritising voice traffic over downloads or video streams
Want to learn more?
To find out more about Cloud Phone Systems, see our FAQs page or give us a call on 09 2382560
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